Privacy Policy

1. Introduction

This Privacy Policy outlines how RedRand ("we," "our," or "us") collects, uses, protects, and discloses information obtained from clients ("Clients") and participants ("Participants") in lotteries managed through our services.

2. Information We Collect

• Client Information: Includes company name, contact details, billing information, and other data necessary for providing services.
• Participant Information: Includes names, contact information, and any additional data provided by Clients.
• Technical Data: Includes IP addresses, browser types, and usage statistics for service improvement.

3. How We Use Information

• Provide and manage lottery services.
• Ensure the fairness and transparency of the winner selection process.
• Communicate with Clients regarding service updates or issues.
• Improve and develop our services.
• Comply with legal and regulatory requirements.

4. Data Sharing and Disclosure

• With Clients: We share Participant Information only with the respective Client managing the lottery.
• With Third Parties: We do not sell or share information with third parties for marketing purposes. Limited information may be shared with trusted service providers strictly for operational purposes, such as data hosting or analytics.
• Legal Requirements: We may disclose information if required by law or in response to valid legal processes.

5. Data Retention

• Participant Information is retained only for the duration of the lottery and as required for legal or audit purposes.
• Client Information is retained for the duration of our business relationship and as required by law.

6. Data Security

We implement technical and organizational measures to protect personal data against unauthorized access, loss, or alteration. These measures include:

• Secure servers and encryption for data storage.
• Access control measures to restrict data access to authorized personnel only.

7. Rights of Data Subjects

Participants and Clients have the following rights regarding their personal data:

• Access: Request access to their personal data.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion of their personal data, subject to legal retention requirements.
• Objection: Object to specific processing activities.

To exercise these rights, please contact us at hello@redrand.com.

8. Cookies and Tracking

We may use cookies or similar technologies to enhance user experience on our platforms. Clients and Participants can manage cookie preferences through their browser settings.

9. Third-Party Links

Our services may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be communicated to Clients and, where required, to Participants.

11. Contact Us

For questions or concerns about this Privacy Policy or data practices, please contact us at [contact details].

Effective Date: 2024-10-12